Charter Mark awarded to Greenwich Floating Support

10 January 2007

We are proud to announce that St Christopher’s Greenwich Floating Support Service has been awarded a Charter Mark.

The Charter Mark is awarded by the Cabinet Office for excellence in public service.  It is only awarded after a very detailed assessment process to ensure commitment to the six Charter Mark criteria:

• set standards and perform well
• actively engage with customers, partners and staff
• be fair and accessible to everyone and promote choice
• continuously develop and improve
• use resources effectively and imaginatively
• contributes to improving opportunities and quality of life in the communities.

The Charter Mark Assessor praised the quality of our application and the quantity and quality of the supporting evidence.

The Assessor particularly liked the Go-Scheme, ‘Our Service Standards’ leaflet, our partnership arrangements, and evidence of service user participation in decision making.

In order to qualify for a Charter Mark you need to meet 70% of the qualifying criteria.  This application met over 95% of the criteria!

This award is a formal acknowledgement of the hard work and dedication of St Christopher’s staff.

The Charter Mark Steering Group first met in July 2006 to discuss the application process. Congratulations to them and everyone concerned for all their efforts in making this a worthwhile and rewarding experience.